notsokrates

a life of cheerful simplicity

Mobile Me

Quite apart from the fact that this whole “me” thing from Apple is embarrassingly named, it’s apparently not working very well.

I just had this message from Apple:

We have already made many improvements to MobileMe, but we still have many more to make. To recognize our users’ patience, we are giving every MobileMe subscriber as of today a free 60 day extension. This is in addition to the one month extension most subscribers have already received. We are working very hard to make MobileMe a great service we can all be proud of. We know that MobileMe’s launch has not been our finest hour, and we truly appreciate your patience as we turn this around.

Er, does that mean that those of us who were already subscribers will get an equivalent rebate on our annual bills?

Apparently YES.

Am I eligible for the 60-day extension?
You are eligible if you are a MobileMe member whose account was active as of August 19, 2008 at 0:00 Pacific Daylight Time.

Well done, Apple, for (a) owning up to the problem and (b) actually doing something positive for end-users.

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This entry was posted on 19 August, 2008 by in Uncategorized and tagged .
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